Michigan State University

We've moved!

IPF's Service Requests submitted online are now completed in Planon beginning Monday, January 22, 2024. Please log in here: https://Planon.msu.edu/ to locate the available service requests. Please note, the look and feel of the system is very different from your current experience.

Please visit Service Requests to learn more about the changes and IPF Service Request Instructions for step-by-step instruction on how to enter and submit a request.

Please call ContactIPF at (517) 353-1760 for any urgent requests that include water leaks, broken windows or doors, or items to be addressed within 24 hours. As always, contact ipf.customerservice@msu.edu with any questions or changes to billing.

Customer Resources:

My Requests

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Customer Statements